Regain calm and control during real-time crises.
Find personalized, interest aligned coping methods and assistance in emergency moments.
Provide accessible, enganing tools for immediate relief.
Overall, the experience proved easy to navigate, though we identified key areas for improvement:
Registration Button Visibility
Users struggled to find the registration button due to its size and placement.
Registration Process Length & Layout
The process felt too long and inefficient.The layout didn’t effectively utilize available space.
Solution
The high-fidelity design simplifies the flow with clearer buttons and grouped information, reducing the number of screens for a smoother experience.
Personal Interests Registration
Users found the steps and questions excessive, leading to frustration and a sense of wasted time.
Solution
We streamlined the process by prioritizing only the most relevant steps for personalization, improving efficiency and reducing frustration.
Home Page Information Hierarchy
Key elements were not clearly prioritized, making navigation less intuitive.
Solution
We reorganized content to highlight the most important elements, guiding users more effectively.
Clarity of ‘Plan of the Day’ and ‘Recommended for You’ Sections
Users found these sections unclear due to a lack of context and supporting information.
Solution
We adjusted the order and size of elements based on user needs, ensuring better clarity and usability.